Having invested in your web site(s), you will be expecting a return. The aim of InterWeave's Web Operations service is to ensure that its clients get the maximum value from their investment through maximising website availability.
Requirements will differ from customer to customer, but in essence of the service is made up of 3 elements:
- Monitoring - remote monitoring service is employed to regularly interrogate your website and alert if there are issues spotted. These may vary in severity from slow running to complete service failure. Alerts can go to you or your team, or to InterWeave as part of the next service:
- Support - issues are dealt with, effectively and efficiently, restoring service quickly, but safely.
- Maintenance - general maintenance to ensure your site remains working at 100%, that data is backed up in case of serious hardware failure and to cover minor content changes.
InterWeave offers a complete service from strategy to operations.