Reducing Cost of Sales

callcentre

A website is a great device for automatically taking orders. It does so 24x7 and, if effectively managed, is significantly cheaper than any other mechanism (between 50% and 90%, depending on your market and business operating approach).

Cost is eliminated at all stages of ordering, by providing the following types of online service:

  • Stock enquiries
  • Advanced orders / pre-ordering
  • Product selection application and product selection advice
  • Ordering - including capturing Customer details and payment details
  • Delivery Tracking and enquiry support
  • Invoicing viewing and payment handling
  • Returns and exchanges
     

These services also eliminate mistakes being made by your customers and your staff again reducing cost.

InterWeave can help identify benefit of reducing cost of sales via the web; and through its complete design and implementation service, bring those benefits to you.

Click here to contact us for a initial discussion about your requirements...... or look at our next recommended Business Solution Reducing Calls to help lines and call centres

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